Bathtub, Hot Tubs & Whirlpools
After receiving our sauna, the packages were in good shape, The transport driver and I opened the boxes and did not find any defects. However, when sorting parts, I discovered the ceiling panel had a piece of wood separated (broken). The separated piece was only cosmetic damage and did not affect the performance of the sauna. I contacted customer service and they rapidly responded to resolve the issue.
The assembly was simple and quick. We have used the sauna multiple times without any issues.
Even with the damaged ceiling panel, I recommend this product. The sauna works as advertised and customer service has a rapid response to resolve any issues.
This was delivered earlier than expected and was very easy to assemble. We enjoy using it many times each week and it heats up to 150 degrees Fahrenheit within 20-25 minutes.
Tony was great and communication with Tony regarding delivery was excellent. Excellent product. Easy assembly minus a few misprints in the instructions (2 figure 19s no figure 20). Aside from that definitely recommend
Love our new sauna! Was set up by our contractor who is doing work on our home with the assistance of his helper. We have a bedroom converted into a gym and installed sauna inside the closet. Fits beautifully- works and looks great. I had searched for a while and am glad selected Golden Design Maxxus.
Loved that it was easy to assemble with wife! ! ! No arguing. Only took 15 minutes. Would highly recommend
We love our home sauna.The customer service was amazing. They contacted as soon as we bought it and explained next steps in terms of shipping and the deliver. They also returned our messages right away when we had follow up questions. Very very easy to assemble took less an hour. It only takes about 10 mins to fully heat up. I normally stay in it for 30 mins. Highly recommend also, we had it built into the wall so it looks super cool.
Our 2 person sauna is great. Easy to assemble and conveniently plugs into a standard electrical outlet. Highly recommended!
Good quality product. Great service!