Bathtub, Hot Tubs & Whirlpools
2 Year Commercial Equipment Under $5,000.00
Will my equipment be repaired in home?
Yes. We’ll send out an authorized service center to complete repairs and get your product back to working order.
Will my coverage continue after my Commercial Equipment is repaired?
Yes. Your coverage will typically continue until your contract expires. Your coverage will end, however, if your Commercial Equipment is replaced or the total cost of the repairs meets the maximum liability (the original price you paid for your equipment).
What happens if the service center cannot repair my product?
If we cannot repair your Commercial Equipment, we will provide you with a check for the current market value of your equipment.
What don’t these plans cover?
Neither of these plans include physical, cosmetic, liquid, nor impact damage. These plans do not cover equipment that was sold with preexisting conditions, or lost or stolen equipment.
What does the CPS standard Commercial Equipment extended warranty cover?
Our standard plan covers 100% of the parts and labor necessary for repairs. The warranty also covers all internal hardware failure and manufacturer defects.
What does the Commercial Equipment plan cover?
The Commercial Equipment plan covers the same things our standard plan covers. The commercial equipment plan also has a varying deductible to be paid at time of claim.
I have a manufacturer’s warranty on my Commercial Equipment, when does my coverage start?
Your warranty contract and coverage begins after your manufacturer’s warranty ends for a possible 5 years total.
How do I file a claim for my product?
You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.
Can I transfer the warranty to a new user?
Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.