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All of our Golden Designs Saunas are backed by a 5-Year Limited Lifetime Warranty
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Assembly, was not as easy as ad makes it. Took two of us about 3hrs. Needed a dedicated 20amp circuit which was stated in the ad. After all is said and done, my wife and I are extremely happy with our purchase, we use it almost every day.
Took a lot longer to assemble,because the glass door panel brackets where not installed right from the manufacturer. I only caught it because it’s happened before and that person wrote it in his review. Other than that it’s awesome.
I had to remove and rotate the 12 hinges that connect the front door panel to the two angled side panels. This is why I rated this sauna 3 stars. The instruction manual states that the unit was fully assembled and tested prior to shipment. This statement cannot be true for the unit I received, as assembly would not be possible with the incorrect mounting from the factory of the directional hinges. I've used the sauna twice so far since finishing the installation yesterday. The heaters, lights, CD player, etc. all work as expected. I would give the sauna 4.5 stars if it did not have the issue with the hinges upon arrival.
By far. . . the best item I have ever purchased! ! Great product, and excellent customer service. I accidentally broke one of the glass panels while unpacking. The customer service representative simply asked for a picture of the damage. I sent the pic, and they sent a replacement panel. If you're shopping for a sauna.. . This is the one of your dreams! ! !
Great deal, we have used it everyday and love it, great value!
I am so very pleased with my Sauna! I assembled it in less than one hour! I am a Carpenter though. The Sauna heats up quickly, has a great sound system and was everything I could have expected. Only complaint is my front lights do not work! Will call company about this issue however.
I love this sauna. When I first got it and assembled It I could not get power to it. I contacted Golden Designs customer service and they sent me out a new power box which I installed in about 5 minutes and everything has been fine ever since. Cheers to their customer service department. This is the third sauna I have had like this. This one heats up much faster than the previous ones. It is spacious and comfortable to sit in. The audio system has a remote control and that is a nice feature. I would recommend this sauna to anyone looking to buy one. If you shop around you will see that the price through Find Your Bath is unbeatable.
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