This was not an easy purchase and everything did not go perfectly during the COVID-19 season purchase. Customer support eased the burden and made things much easier than expected. We received responses within 24 every time we had a question during the process of delivery, receiving and even preparing to install the 4 person barrel sauna we purchased. The only drawback was that we were under the impression we were getting a US made product that has parts named. Instead we received a China made product with no labels nor quantities (making things challenging for a DIY).
Call anytime between 9:00 am and 5:00 pm EST M-F 1-800-948-5213
This is a very nice sauna. Easy to assemble and came a week after ordering. Took me about 3 hours to assemble by myself, with taking numerous breaks. Faster with 2 people. I have set at 125 and perfect for me. I start sweat condensation after about 20 min and then start dripping after about half hour. Color therapy is very nice. I would definitely recommend this sauna.
This shower took a long time to get. But what can you expect from Covid. Right? This showers installation schematics suck at best but I had put one together similar to this before so I at least had a clue. I wish the drain hose was more flexible. What a pain it was. There are 2 videos on You-tube that can help. We got it altogether and wished the door opening was a little bigger. But still acceptable. Love the color and electronics. Steam generator is phenomenal. All in all, I would buy another. Please work on installation instructions. They still need improvement.
Just what we needed, and more. The tub is beautiful and sturdy, and the time we spend in it is so calming. I wanted to upload a video of the tub with the lights on, but the option was greyed out.
I bought this as a birthday present for my wife and she loves it. Works great.
I ordered this for my wife for Christmas. We have been paying for packages at a local spa that closed due to COVID. Got this for a great price. My wife and I assembled in about 30 minutes. Super easy! Everything went as directed. I had one small shipping issue. The door stop was pushed in by the glass. I was able to put in a few finish nails to tack in place. Positive it was a shipping thing. Bottom line is this sauna looks and works great fits in a small spot. She loves it!