Enlighten Traditional Sauna "Sunrise 3" - TI-17377
A company should be measured not on how well they respond when things go well, but how well they respond when things don't. This company surpassed all my customer service expectations. When a product arrived with some defects, they responded to my emails promptly and satisfactory. In addition their customer service rep Brian has provided me with optimal service from the ordering process through installation and issue resolution. In spite of the issues with the product, overall the product value and quality is very good. I would definitely recommend this company to anyone out there in search of a Sauna. They are honest, fair, professional and customer-centric, something rarely seen these days. So glad I decided to purchase my Sauna here!