Exceptional quality on my 2-person outdoor sauna and I must say the customer service is out of this world, from when I placed my order till they delivered and installed my unit. Especially for the price presented by my sales rep Brian, who was very polite and helpful. Got my sauna on time, as promised. The custom sauna fit perfectly and wasn't overly expensive. (I compared estimates from a few different companies) I cannot be happier with the service I have received from this company, and would strongly recommend to anyone wanting to buy an infrared sauna.