Your hot tub will include industry-standard curbside delivery with a lift gate. Your new spa will arrive on a wooden pallet with straps to secure it to the pallet. The spa will be wrapped with premium spa material to resist scuffs and marks during transit. From rooftops to basements, we've seen hot tubs placed just about everywhere! Because hot tubs can be found in so many unique locations, it's the customers responsibility to organize the relocation of the hot tub within your property after delivery. The delivery company is not required and for liability reasons, likely will not assist further than curbside delivery. With that said, please plan accordingly.
💡Tip: Depending on the surface of the property you are moving the hot tub across, you can use furniture dollies or PVC pipes work well.

Shipping is included with your order and ships from Virginia. We currently offer free shipping to the lower 48 states. We are not shipping to Canada at this time but you can view our list of products we do ship to Canada.

It is a bifold from short end to short end.
The weight, when dry, is about 35 pounds.
R value is 13 on the cover.

Our hot tubs are built with our users in mind and are built for minimal noise output. The pump is quiet, you can have a conversation with the jets off and hardly notice it. They are built for minimal noise output.

Units with more than 1 pump can be controlled individually so you can have 1 pump off or both pumps on at the same time.

The side panel that is directly below the keypad is where the pump is located.

104° Fahrenheit

The ozonator is installed in the cabinet.

No. This hot tub does not operate with salt water.

Yes, there is a hose-type drain. Location may vary by model but usually in a lower corner section.

Our hot tubs range from 500-800kwh per month. Just depends on your energy service provider as well.

Hot tubs include antifreeze protection in them so that the heater will cut on automatically around 36° to keep it above 40°.