Frequently Asked Sauna Questions

What is FAR Infrared Sauna?

A FAR Infrared Sauna is a sauna that engages FAR Infrared light to heat the body in an enclosed cabin. FAR infrared rays are emitted from heaters within the sauna. Infrared light is the invisible light which is part of the sun’s spectrum. As humans our visible spectrum goes from red to violet, with the beautiful colors of the rainbow being red, orange, yellow, green, blue, indigo and violet. The infra-red meaning is “below-red” like ultraviolet (UV) means “above-violet. Our infra-red saunas use the far part of the infrared spectrum.

What research has been conducted or studied about FAR Infrared Saunas?

NASA discovered in the mid-1960’s that FAR waves was an effective way to maintain cardiovascular health and conditioning for astronauts during long space flights. Medical doctors and the infrared society as a whole continues to research and support the many health benefits of FAR infrared saunas as a wonderful method of well being. 

Are Infrared rays harmful?

No. Infrared sauna is completely safe. JNH Saunas use radiant energy (same as produced by the sun) to the heat the body, not the room.  Our infrared heating technology does not include any harmful UV rays.

I have a medical condition, can I safely use a JNH Lifestlyes Sauna?

Many sauna users have medical conditions that have improved from frequent sauna sessions. Sauna users have experienced the benefits of lowering blood pressure, improving circulation, detoxifying the body from medications and toxins, reducing and improving acne, weight loss, the ease of aching muscles, improving skin tone and appearance, speeding the healing process of bruises and cuts, reducing stress, better sleep, and cardiovascular conditioning. We always recommend that you consult your doctor before beginning a sauna session and individual results may vary. Please read our disclaimer for more information.

What is the difference between a traditional sauna and infrared sauna?

Traditional saunas use heaters to warm the air and stones within the sauna room. The heat source attains high temperatures which in turn heats the air in the sauna. Most modern saunas are controlled by a thermostat to produce high temperatures. The air in these traditional saunas run between 169 ° to 190 ° F. The body heats up as the hot air fills the room which results in a sweat. These temperatures are extremely high and it is recommended that the session be no longer that 15 minutes. Our infrared saunas use a heater that creates infrared waves that heat the body directly. The infrared rays are the same rays that come from the sun without the UV radiation. The rays penetrate the skin deeply without heating up the air in the room. The temperature within the infrared sauna is around 110 ° to 140 ° F. The lower temperatures allow for longer sauna sessions providing you the opportunity to sweat more.

What accreditations does a JNH Sauna carry?

We put your safety and satisfaction first at all times. We maintain the highest standards in the industry. Our manufacturing facility conforms to ISO 9001:2000 standards. We hold the highest safety, quality and electrical certifications: RoHS, ETL (US), ETL (Canada), CE, C-TICK, CCC and  FCS

Where should I place my sauna?

Our saunas are designed to go indoors. We recommend that you place your sauna somewhere dry and avoid places that are wet or have moisture. We recommend your bedroom, home gym, or bathroom.

What payment methods can be used?

JNH Lifestyles makes purchasing your sauna easy. You can place your order by calling us at 800-948-5213 and speaking with a JNH Lifestyles Specialist or on-line through our website. You can rest assure that your order will be securely placed on-line or by telephone. Please refer to our Data and Privacy Policy. We accept Visa, Master Card, Discover, American Express, Debit Card and PayPal.

Are JNH Lifestyles Saunas energy-efficient?

Our saunas are the most efficient saunas available today. The estimated energy cost is around $0.25 per hour.

How do I install or set up my sauna?

After your JNH Lifestyles sauna purchase you will receive a “Delivery & Pre Installation Guide” to help you prepare for your sauna delivery. Once your sauna has arrived, the “Owner’s Manual” will be included.

How long will it take to set up and install my sauna?

Generally the entire process requires no more than 1 hour with the help of 2 adults.

What warranty do I have with a JNH Sauna?

Your sauna is fully covered for at least 2 years and depending on the collection that you purchase, you may receive lifetime warranty for some models. To know more about what warranty is covered with your ideal sauna, please call 800-948-5213 and one of our team members will gladly assist you.

How soon will my sauna ship out?

Your JNH Lifestyles sauna will generally be dispatched within 24-48 hours (not including weekends) from the time you’ve placed your order (provided it is in stock) from our warehouse in Southern California. Actual delivery time will vary between each customer however tracking numbers will be provided for your reference.

Does JNH Lifestyles offer price protection?

Yes, JNH Lifestyles offers a 14 day price guarantee. If a lower price is offered on the JNH Lifestyles web site within 14 days, contact the Sales team to be credited the difference. 

The Price Protection does not cover items for sale from Thanksgiving Day through the Monday after Thanksgiving.

Are there age restrictions for infrared sauna use?

Pregnant women and children under the age of 5 years old should avoid infrared saunas. Children under the age of 18 should always be accompanied by an adult. Users with any medical conditions should always consult their physicians prior to using a sauna.

Does JNH Lifestyles offer Military Discounts for Veterans & Families? 

Yes. We want to say “Thank you” by offering you a special discount on your Sauna purchase. We want to spread the love and appreciation. Please ask your Find Your Bath Specialist for details on 1-800-948-5213 or email us on

⭐ Customer Reviews ⭐

Let customers speak for us

891 reviews
SunRay 4 person Sauna

love it, gets to 135 quickly. was able to put it together in les than 2 hours. had 1 piece that was broken during shipping and a new piece was sent in less than one week.

Should've bought it sooner

I would like to say I received my Golden Design Barcelona in 4 business days. Third party delivery was awesome. Item came in a pallet, wrapped properly. It was curbside delivery so I had to take it piece by piece inside my condominium. It took me 10mins to unpack and 20mins to build. I didn't read the instructions on how to put together. It was easy and I only used a power drill to put it together. It got to 130 degree in about 25 mins. I got it up to 150 but i was sweating already in the 130 degree. Speakers are great. Bluetooth works great. I did however added 1/4" window foam strip around the glass doors to maximize the efficiency. I did also test the EMF with my EMF tester and got no reading, thought my EMF was broken but I tested it on my running microwave and my tester was going crazy. Its really made for average adult. Im 5' 8', 180lbs. It may fit two small adults. Overall I should've bought this sooner and Im happy.


Have used it for 5 straight days now and just love it.

Super Sauna!

The pictures don't lie -- this is exactly what I expected, and it's just a very nice unit. A few things to keep in mind:

1) Liftgate delivery -- be prepared to move a 400-pound plastic-shrink-wrapped boxes from the truck to your house. They give you the pallet with the shipment, which probably adds another 30 pounds. My hand truck was barely able to move it.

2) Our sauna is upstairs, and moving the glass door was a doozy. It's heavy -- probably around 120 pounds, so a handful for two grown adults. The rest of the parts are easy to move, but the door is hefty.

3) The room where the sauna sits isn't the best insulated in the house, so it's around 65 degrees in winter. It takes 20 minutes for the sauna to come to 100 degrees; half an hour to come to 115. 40 minutes later, it rises to 120, and that's pretty much where it tops out. So if you are going to install this in a cold-ish area, keep that in mind.

Great Value, Craftsmanship, Shipping... I should've bought years ago!!!

Great product. Fair Price. Honest Shipping. Easy assembly. The Heat, Oh God the therapeutic Heat. I waited too long. I also bought a Tanning Canopy, DAMN, screw COVID! My Home is my SPA. Carry-on, carry-on...