JNH Lifestyles Warranty

Warranty

JNH Lifestyles warrants the saunas to be free of defects in material and workmanship.

JNH Lifestyles provides warranty on wood components against defective material and/or workmanship of cabinetry. Since the wood used in saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. This expansion may result in minor cracks, which is considered normal and not covered under warranty. Overtime the sauna wood may darken and/or change color tones. These color changes are considered normal aging and are not covered under the warranty.

This warranty extends only to the original retail purchaser of the sauna and terminates upon transfer of ownership. It does not extend to use or installation for commercial or institutional purpose.

The sauna must be installed within one year of purchased date. Freight charges to and from the customer are the responsibility of the customer. This includes freight charges for parts shipped to enable the services of your sauna. This warranty is void if the sauna has been altered, misused, or abused. Such instances shall include operation or maintenance of the sauna different from the published instructions. The warranty extends only to the manufacturing defects and does not cover any damages resulting from mishandling of the product by the owner.

JNH Lifestyles will not be responsible for labour incurred by its authorized service agents per pre-established takes in removing, inspecting and reinstalling the warranty parts. JNH Lifestyles will not cover any labor costs attributable to disassembly and reassembly of the unit. JNH Lifestyles will not be responsible for labor costs of the routine maintenance, adjustments or alterations to the calibration of the electrical devices.

Any parts claimed to be defective must be shipped freight prepaid, to JNH Lifestyles and the repaired or replaced product will be returned to the sender freight collect. When sent to JNH Lifestyles, the product must be accompanied by the sales receipt or other proof of purchase date, as well as the sender's name, mailing address (no PO BOX), daytime telephone number and any other information relating to the sender's claim. This warranty applies to products sold after Aug 01, 2018.

JNH Lifestyles and manufacturer shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall JNH Lifestyles and manufacturer or any of its representatives be held liable for injury to any persons or damages to any properties.

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all wood.  

 

JOYOUS AND FREEDOM COLLECTION, WE OFFER:

Residential Use

  • 2 Year on control and electrical components.
  • 2 Year on wood structure.
  • 2 Year on heaters.

Extended Warranty Available, refer to the product page.

Commercial Use

  • N/A

ENSI COLLECTION, WE OFFER: 

Residential Use

  • 3 Year on control and electrical components.
  • 3 Year on wood structure.
  • 3 Years on heaters.

Commercial Use

  • 2 Year on control and electrical components.
  • 2 Year on wood structure.
  • 2 Year on heaters.

Extended Warranty Available, refer to the product page.

⭐ Customer Reviews ⭐

Let customers speak for us

944 reviews
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You should buy it

EMF? I don’t know. Go live in fear somewhere else. It heats up and makes me sweat like I ran 3 miles in plastics. Excellent value.

Nice unit

I install this steam unit my self, I’m a home builder and very capable to handle a project like this, it took eight hours that does my include unpacking the unit. I advise anyone trying to do this them selves is to look up the steam shower you bought on the internet and find instructions “video with no words “on how to assemble your unit. The instructions that come with the unit is not very informative. If your a novice you might consider hiring someone qualified. Now that my unit is in operation I really in joy it. Good purchase and product for the money.

Outstanding Service

Purchased a Barcelona Sauna from Find Your Bath and found their service to be exceptional! I was able to easily track the shipping of the item. All arrived safely and I was able to assemble the item in less than an hour, by myself. Online video was a help. I had one minor item, a clip, that needed to be replaced and the company’s representatives responded immediately!! They are a great company to do business with, and I have no reservations recommending them. I’m confident your experience will be as enjoyable as mine.

shower and tub seem great

foot massager has alot of pressure the steam suana works well the jets in the tub have more power than the one i took out highly recommend