Support

Support

Welcome toΒ Find Your Bath Support. Whether you want to find the answer yourself or have one of our friendly experts help you, you've come to the right place. In this section we have listed several top support questions that are commonly asked by our customers. Since everyone is unique, you may have some questions that are not being answered in this section for which you are more than welcome to contact us personally onΒ (800) 948-5213Β or talk to us in real time via live chat. No matter how big or small your question is, our friendly experts are here to help.

⭐ Customer Reviews ⭐

Let customers speak for us

891 reviews
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SunRay 4 person Sauna

love it, gets to 135 quickly. was able to put it together in les than 2 hours. had 1 piece that was broken during shipping and a new piece was sent in less than one week.

Should've bought it sooner

I would like to say I received my Golden Design Barcelona in 4 business days. Third party delivery was awesome. Item came in a pallet, wrapped properly. It was curbside delivery so I had to take it piece by piece inside my condominium. It took me 10mins to unpack and 20mins to build. I didn't read the instructions on how to put together. It was easy and I only used a power drill to put it together. It got to 130 degree in about 25 mins. I got it up to 150 but i was sweating already in the 130 degree. Speakers are great. Bluetooth works great. I did however added 1/4" window foam strip around the glass doors to maximize the efficiency. I did also test the EMF with my EMF tester and got no reading, thought my EMF was broken but I tested it on my running microwave and my tester was going crazy. Its really made for average adult. Im 5' 8', 180lbs. It may fit two small adults. Overall I should've bought this sooner and Im happy.

Owner

Have used it for 5 straight days now and just love it.

Super Sauna!

The pictures don't lie -- this is exactly what I expected, and it's just a very nice unit. A few things to keep in mind:

1) Liftgate delivery -- be prepared to move a 400-pound plastic-shrink-wrapped boxes from the truck to your house. They give you the pallet with the shipment, which probably adds another 30 pounds. My hand truck was barely able to move it.

2) Our sauna is upstairs, and moving the glass door was a doozy. It's heavy -- probably around 120 pounds, so a handful for two grown adults. The rest of the parts are easy to move, but the door is hefty.

3) The room where the sauna sits isn't the best insulated in the house, so it's around 65 degrees in winter. It takes 20 minutes for the sauna to come to 100 degrees; half an hour to come to 115. 40 minutes later, it rises to 120, and that's pretty much where it tops out. So if you are going to install this in a cold-ish area, keep that in mind.

Great Value, Craftsmanship, Shipping... I should've bought years ago!!!

Great product. Fair Price. Honest Shipping. Easy assembly. The Heat, Oh God the therapeutic Heat. I waited too long. I also bought a Tanning Canopy, DAMN, screw COVID! My Home is my SPA. Carry-on, carry-on...