We love our home sauna.The customer service was amazing. They contacted as soon as we bought it and explained next steps in terms of shipping and the deliver. They also returned our messages right away when we had follow up questions. Very very easy to assemble took less an hour. It only takes about 10 mins to fully heat up. I normally stay in it for 30 mins. Highly recommend also, we had it built into the wall so it looks super cool.

After receiving our sauna, the packages were in good shape, The transport driver and I opened the boxes and did not find any defects. However, when sorting parts, I discovered the ceiling panel had a piece of wood separated (broken). The separated piece was only cosmetic damage and did not affect the performance of the sauna. I contacted customer service and they rapidly responded to resolve the issue.
The assembly was simple and quick. We have used the sauna multiple times without any issues.
Even with the damaged ceiling panel, I recommend this product. The sauna works as advertised and customer service has a rapid response to resolve any issues.

The sauna was extremely easy to set up. It took a little shimming here and there, but ultimately it went together just fine. I would highly, highly recommend it. I’m amazed on how well it works. *Update after three months * We still love this sauna! I would say it’s probably used for ve times a week. Everything has held up wonderfully and it still heats up quickly to 140°

This sauna is absolutely amazing! The set up was much easier than I had anticipated. It gets up to 150° and easily fits two grown adults. I would highly recommend this product!

This sauna was very easy to assemble the only thing that needs tools is the bench. . . the entire sauna snaps together. . you will definitely need 2 people because it's heavy and it will fall over. We love this. . this is the best purchase yet good quality wood. . . I do wish it was Bluetooth because my phone don't have an aux port. . also ours came with a cup holder we didn't install because we didn't know where to put it and we realized we didn't want hot water lol. . . the directions sucks so all of the pictures from reviews really helped with visual. . . now I wish we bought a bigger one so we can lay down. . . but this will do for now

Sauna is great use it every other day.
Do your research wayfair had the best deal but over looked it and ended up paying 100$ more here

Easy to assemble. I didn’t understand the positioningof the cords on roof with the dust cover so I just laid the cover up there without nails. Took 2 of us about an hour but we had a right space to make it work so took longer. The Bluetooth option only works with a higher model in case you don’t know. Kinda wish I had that option. I’ll never use the auxiliary option. Best bet, I’ll get a JBL speaker outside of it. Also, directions say light color can change but mine doesn’t even with the option activated like the directions state. Other than that, it’s a great sauna.I definitely recommend it. The little stuff I mentioned are not a bug deal. I’ll add led lights around the ceiling in the room to make different colors in there. The seller was the best seller I have ever dealt with it. He actually text me after buying it. And I was able to ask him a few questions and he was super fast and helpful. That alone was worth the money in this day and age.

my son loves unit but did have 2 problems that we did not get any help withthe side glass trim was loose on one side and the digital read out only showed 2 numbers after the first 3 days 110 degrees showed as 10