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The inflatable cover came with 2 holes. I only noticed this once the spa was completely filled with water, so returning would be difficult. Sent mspa an email and they got on the problem quick and am sending me another one.
Took about 24 hour to come to temp due to chilly water and weather in VA.
Mspa customer service was awesome. Super happy.
I purchased this item for a house I flipped.
Not wanting to put something permanent nor bulky this was the perfect solution.
They will be able to take apart and move easily if need be.
The led screen its a nice feature along with the led lighting.
Looks really cool at night and during the day!
The tub took 10 minutes to assemble, am a previous mspa tekapo owner which lasted 5 years. It’s still working with TLC storage and cleaning for winter. We decided to invest in a new one and went for the Aurora, no regrets. A relaxing spa with loads of room for 1 adult, 3 children.
The tub comes with all the listed accessories including filters and covers. The base protective mat has a bubbled protective layer adding extra comfort alongside the seats in the tub. The controls are easy to use and self explanatory. The manual is easy to follow.
The spa has ozone, uv filtration system and 3 settings for the jets. Setting 2 + 3 provides a nice massage and 1 is relax mode. The spa runs quiet on the lower settings.
The LED lighting adds extra relaxation similar to light therapy. I use the tub for pain relief, it works really well. The height of the tub is easy to access with limited mobility due to the soft sides and stability.
The Aurora is an all round access and family friendly spa. I bought the extra insulating cover to save on electricity consumption.
The LED lights and Spa have individual plugs. The LED cord is shorter than the Spa cord.
We will have many happy summer nights in the ambient spa.
Our contractors had no issues with installing this product, we are very happy with it, came on time.
Great tub, good quality for the price! Easy to use menu. I would recommend and buy again!
This bidet attachment was easy to install and works very well.
Absolutely a very luxurious spa! We cannot say enough about the comfort and relaxation it provides! We love it! Best part of our outdoor retreat!
Have had our spa for about 2 months. Really enjoy using and ease of maintaining. Super easy to maneuver as well, we decided to move to other side of our patio after initial placement for better sun. Very happy.
This is our first ever above ground spa (previously had an in ground pool/spa), so i dont know how it compares to something else. But, i love it! I have neck and back issues, which is why i *needed* a spa, and the jets hit my neck and shoulders wonderfully! I feel like its good pressure, perhaps too hard for some but the high powered jets are adjustable to turn up or down. The bluetooth stereo works great and connected immediately. There is a choice of several colors in the LED lamp, which is nice ambience. The waterfall feature can be turned up or down and is soothing. The water coloumn feature, we disabled it because it was like a vegas water show (see pics). We disabled it before we understood how to use the knobs, im sure it could be turned on and turned way down. I absolutely do recommend this spa for someone who needs something affordable and enjoyable. Again, i cant compare it to a different above ground spa, but its everything i wanted and feels comparable to the expensive brands we looked at in person. I know its risky buying a spa unseen, but for the low price, i think its as good as can be! Now, heres some things that could be seen as negative… 1) the user manual isnt very thorough, and theres virtually no info on the web regarding this spa. My husband is an electrician so did the wiring and hook up himself, and had no diagrams to go off, he said that was tough. Im sharing some pictures of the “insides” which will hopefully be a help to someone. 2) the dual loungers are great, but when two of us are in, it is a little bit tight so a game of footsie occurs. Im 5’6”, hubby is 6’2”. I cant imagine more than 3 adults could be comfortable in this spa at once, it would be quite intimate. Though, water level hits perfectly to be fully immersed or shoulders out comfortably when a cooling break is needed. 3) the two pumps are nice, but some can only be used while others are on or off. That means that if a person in the lounger doesnt want jets on, the person in a seat cant have jets on either. Likewise, in one of the loungers, the neck and back jets cant be on at the same time, thats frustrating. (That could be and robabpy is connected to the water feature we disabled though) 4) the outer cabinet came scratched and dented pretty significantly, a large break to the outer shell on yhe inside, and the cover came with a large gouge. Im sure those happened by the delivery company. Otherwise, the delivery itself was great and despite being “curbside”, the friendly guy wheeled it all the way in the backyard for us; and took record and receipt to confirm the damages. I called customer service at customer support, and theyd be happy to send someone out to pick up and return the spa, which we didnt want to do, so we made some repairs ourself, not a huge deal. Also, the panels are very difficult to remove and reinstall, hopefully we wont have to do that often! Overall, we love the spa and have used it everday since weve had it which is why it gets 5 stars from us. The included steps and cover are very nice (despite the gouge in the cover) Also, the controls are very simple, maybe too simple, seems pretty low tech, but simple is certainly better than complicated! Oh no, i took tons of pics for you but turns out i can only add one photo, so im going to try to be most useful and add a picture of the insides since it doesnt exist elsewhere on the web. The spa is exactly as pictured. When filled with water, the white acrylic shows the water very blue, which is lovely. The white has very sparse and light grey marble, overall i would call ot white, not marble. The shell is a very dark grey, as is the cover and the steps. Its very attractive. Spa took less than an hour to fill and only a few hours to heat to 104° which was very surprising because it was 35° outside!
I have had it for 3 years now, with zero issues, and only good things to say about it. I did have to cut a hole in my hallway wall to get it in the bathroom. But it was worth it. A great addition to our home.
I have no roofing experience and found this to be very easy to install. Watch the instructional Youtube video and follow the directions. Made our sauna look and feel finished. Took about 4 hours the first day and another 3 hours the second day to complete installation. I have been impressed wit the quality and ease of installation of the Dundalk sauna and roof kit. I have learned not to expect fast delivery as this is the second item I have had delivered from the Dundalk manufacturer with shipping time being in excess of three weeks. I knew that going into this purchase and was willing to wait because I knew the quality of the product would be worth the wait.
Arrived on time. Very relaxing. Very strong.
I hauled it to my garage gym in my friends big truck about the same time as the Covid garbage was going on and my other gym shut down. I assembled it myself (age 60) and have been using this beaut for a long time and I was ecstatic that the company included shipping for 1300.00 out the door but I picked it up from the shipping company and delivered it myself. Couldn't be happier with this gem. Thanks.
Wife and I love the Sauna. Easy to install. Super fast shipping. A+++++
I ordered this sauna on the 23rd of Jan. and it arrived at my home on the 30th. Fast shipping and the design and engineering is impeccable. I set it up the same day and used it the same. Very easy to assemble. I could not have asked for a better product. I sweated profusely and am getting superb results already. My blood pressure decreased dramatically and am being weaned from blood pressure medication. I just feel highly energized. I can say more but I believe my point is made. I love the design and the price was affordable
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